Shipping and digital delivery

Last updated: August 5, 2026

Wear2Where sells personalized digital travel guides. No physical product is shipped.

1. Delivery Method

Completed travel guides are delivered as PDF files to the email address submitted with the order.

Google Drive may be used internally while preparing or storing files, but customers do not receive their guide through Google Drive.

2. Delivery Time

The estimated delivery time is:

7–14 business days after the order is placed.

For this policy, business days are Monday through Friday, excluding United States federal holidays.

The delivery estimate assumes that the customer has submitted the information reasonably required to prepare the guide.

3. Incomplete Information

If required information is missing, unclear, or inconsistent, Wear2Where will contact the customer by email.

The delivery timeline may be extended until the necessary information or clarification is received.

Wear2Where is not responsible for a delay caused by:

• Incomplete questionnaire responses
• Incorrect travel details
• An invalid email address
• The customer’s failure to respond
• Messages being blocked or directed to spam
• Significant changes requested after the order is placed

4. Digital Delivery Fees

There are no physical shipping charges.

Any price payable for the guide, together with applicable taxes, will be displayed before payment is completed.

5. Customer Email Responsibility

Customers are responsible for providing a complete and accurate email address.

After ordering, customers should monitor:

• Their inbox
• Spam or junk folders
• Promotions folders
• Email security filters

If the email address provided is incorrect, contact info@wear2where.guide as soon as possible.

6. When Delivery Is Complete

Delivery is considered completed when the guide has been sent to the email address supplied with the order.

If the message is returned as undeliverable, Wear2Where will make a reasonable effort to contact the customer using the available order information.

7. File Access Problems

If you receive the email but cannot open the PDF, contact info@wear2where.guide.

Where the original file is damaged, incomplete, or technically inaccessible, Wear2Where will provide a replacement copy at no additional charge.

8. Delays

The 7–14 business-day period is an estimated delivery window rather than a guaranteed deadline.

A delay may occur because of:

• Missing customer information
• An unusually complex itinerary
• Destination-specific research requirements
• Temporary technical problems
• Serious illness or emergency
• Events reasonably outside Wear2Where’s control

If a material delay occurs, Wear2Where will make reasonable efforts to inform the customer by email.

9. Changes After Ordering

Changes to destinations, dates, traveler details, or preferences after an order has been placed may not be possible.

Where Wear2Where agrees to a significant change, it may affect the delivery date or require an additional fee. Any additional fee will be communicated before the extra work is performed.

10. Worldwide Availability

Wear2Where accepts orders from customers worldwide, subject to:

• Payment availability
• Applicable sanctions and trade restrictions
• Local laws
• Our ability to reasonably provide the requested service

All guides are delivered digitally. No international shipping or customs charges apply.

11. Contact

For delivery questions, contact:

Wear2Where LLC
65 5th Avenue
San Francisco, CA 94118
United States

Email: info@wear2where.guide